Urbane Cyclist is a worker cooperative. Each worker member is part owner, and all major decisions are made in a collective, non-hierarchical process. Worker cooperatives support workers’ livelihoods: a very different approach from the corporate focus on the bottom line. Co-ops aim to serve the needs of a community with integrity and a vision towards social justice and genuine alternatives to corporate culture and values. Urbane is committed to providing a workplace that includes people of diverse backgrounds. Urbane believes that a diverse workforce and inclusive workplace culture enhances the performance of our Co-op.
Urbane is committed to fostering and supporting a workplace culture inclusive of people regardless of their race, ethnicity, national origin, gender, sexual orientation, socio-economic status, marital status, age, physical abilities, political affiliation, religious beliefs or any other non-merit fact, so that all employees feel included, equally valued and supported. Urbane seeks to recruit persons of diverse backgrounds. Urbane recognizes that the diverse knowledge, perspectives, ideas, experiences and qualities of all employees are critical to our success. The member-owners and employees of Urbane are devoted to achieving and supporting Urbane’s ongoing commitment to a diverse and inclusive workplace.
To apply, please send a cover letter outlining your relevant experience and why you want to work at Urbane with your resume to email@example.com with “Urbane Sales” or “Urbane Service” as the subject line. Hourly compensation based on experience - Urbane Cyclist pays competitive wages.
Overview of Job: This position is responsible for excellent customer service, generating sales, merchandising, and safeguarding the Co-op’s merchandise. It plays an integral role upholding the Co-op’s high standards. It impacts customer satisfaction, the Co-op’s reputation in the marketplace and profitability. Core competencies for this role are teamwork, problem solving, leadership, communication and accountability.
The sales associate job is broken down into three levels and includes sales, cashier and inventory control responsibilities. To the best of their ability, employees are expected to advance to higher levels at a reasonable pace. There are different compensation ranges for higher level positions.
Accountability: This position is accountable to the Co-op and reports to the Sales Lead(s). Regular liaison and collaboration is required with other Sales team members in parts, sales, cashier and purchasing roles.
Sales Level 1
Cashiering reponsiblities : (once trained)
* Must be checked for accuracy by the shift supervisor
Sales Level 2
Cashiering duties: itemize cashier duties by sales level.
Base Rate of Pay:
Level 1 $14.00
Level 2 $15.45
Please send a CV with cover letter telling why you think you’d be the best candidate for the job and the right fit for Urbane to: firstname.lastname@example.org
Currently the Urbane Cyclist Service Department is searching for several mechanics with various levels of experience. Full and part-time positions are available. We are a full service bike shop specializing in adventure/touring/commuter/recumbent but also with a focus on performance road, mountain, and bicycles with electric-assist. We are seeking mechanics who are constantly looking to push their knowledge forward as well as demonstrate professionalism, excellent customer service and interpersonal skills. Please include a letter outlining your relevant experience and why you want to work at Urbane with your resume to email@example.com with “Hiring 2018” as the subject line. Hourly compensation based on experience - Urbane Cyclist pays competitive wages.
See descriptions below:
Mechanic Level 1 - Assembler
Overview of Job: The function of the bicycle assembler is to assemble new bikes for the store to sell. Strong mechanical aptitude and an eagerness to learn are required. After completion of training, employee must be able to consistently perform within Urbane Cyclist’s quality control guidelines. Accountability: This position is accountable to the Co-op and reports to the Service Lead (Manager). It may also receive support and direction from the Mechanic Lead and the Service Writer. Non-technical questions related to the functioning of the shop can be directed towards mechanics level II and up. Regular liaison and supervision to establish personal and role related planning, review and goal setting is expected. Job Responsibilities:
Base Rate of Pay: $14.00
Mechanic Level 2 – Basic Repair Technician
Overview of Job:
This position is ideal for a mechanic with some industry experience and a basic understanding of mechanical adjustments, accessory installation and quality control procedures. Accountability: This position is accountable to the Co-op and reports to the Service Lead. Regular liaison and supervision to establish personal and role related planning, review and goal setting is expected. The position may also receive support and direction from the Service Writer, Mechanic Lead or Level III, IV and V Repair Mechanics.
Rate of Pay: $14.93
Mechanic Level 3 - Repair Mechanic
Overview of Job: This position requires a mechanic with multiple years’ experience or completion of Barnett’s, UBI, or Winterborne courses. It plays an integral role in setting and maintaining the Co-op’s high service standards. This position requires an ability to communicate, manage and meet customer’s expectations during repairs that require direct contact with the bike owner. Level III mechanics are expected to assist in the training of lower-level mechanics in non-technical aspects of Service Department function. Technical questions are to be re-directed towards Level IV or Mechanic Lead.
Accountability: This position is accountable to the Co-op and reports to the Service Lead, Service Writer when necessary and the Mechanic Lead. Regular liaison and supervision to establish personal and role related planning, review and goal setting is expected.
Rate of Pay: $16.03
Mechanic Level 5 - Suspension, hydraulic brake, and internally geared hub specialist
Overview of Job: This position requires a mechanic with a minimum of 5 years’ bicycle repair experience. This mechanic is responsible for the highest level repairs, and requires extensive knowledge of suspension, hydraulic braking systems, internally geared hubs, as well as wheel building. Additionally, experience with suspension linkage, recumbents, E-bike, and electronic shifting systems are required. Excellent customer service and interpersonal skills are necessary. The level 5 mechanic is someone who is always pushing the boundaries of their knowledge and abilities. Level 5 mechanics are expected to help formulate technical training for level 1-4 mechanics, in co-operation with the Lead Tech and Service Manager.
Rate of Pay: $19.03
Please apply with a cover letter to firstname.lastname@example.org with "Urbane Service" or "Urbane Sales" as the subject line for the position you are interested in pursuing.